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Complete software solution for managing a small IT Outsourcing business including customers database, sales and marketing, service, dispatching and customer billing.
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Provides business help desk solutions including web-based solutions for IT, customer support, knowledge-manager, service desk, asset manager, and a sales desk.
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Association offering training, certification, benchmarking reports, research, discounted products, networking and publications.
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A selection of resources and documents designed to help ensure that the help desk is well-managed and implemented.
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Provider of help desk outsourcing services for internal employees and/or external customers. Outsourced help desk for "shrink-wrapped" software and systems, web-based applications, and non-standard software applications.
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Answers peoples' questions about computer problems, publishes news and reviews.
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Offers outsourced help desk support services for a variety of operations.
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Offering infra help desk software solutions including IT change management, ITIL, and service management.
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Offers a range of technical support knowledge bases for help desk professionals.
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Provides consultancy, management solutions and tools for help desks, call centres and service operations.
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Supplier of CRM and ITSM solutions, industry news and general best practice advice.
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Customizable, web-based sales and support application that allows for the end to end management and customers. Includes workflow capabilities for implementing business processes for leads, sales opportunities and support issues.
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Flexibility of scripting without requiring the effort or knowledge. Perform advanced user management tasks for NT and Active Directory such as automated user creation, mass assignment of Microsoft Exchange mail boxes, or set folder permissions.
