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Information management systems specifically designed to increase work-flow and promote high ROI.
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Developers of Assyst Enterprise, an integrated Help Desk and IT Service Management Solution.
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InteligineAnswer is an advanced problem resolution and knowledge management application for customer service, field service and repair, internal and external help desks, technical support groups, and technical assistance centers.
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Remotely hosted help desk designed specifically for the IT consultant. Includes knowledge base, request tracking, email and reporting.
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SysMan is a full-featured IT helpdesk and facilities management system for organizations that need a proven cost-effective helpdesk software package that works "out of the box."
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Provides a remotely hosted and web based help desk and customer support solution for small and medium sized companies that is fully customizable.
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Corporate knowledge management and e-learning software, training systems and solutions.
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Offer InfoExpress, an IT-management system inclusive of Helpdesk functionality, but also embracing tasks like warranties, service contracts and software license control.
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Affords the user the ability to track and diagnose trouble tickets, generate reports, interface with email software, and ODBC-compliant databases.
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An application service provider offering internal IS help desk software and asset management for mid-size companies to organize, schedule and track requests and resources.
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A multiuser, web based, fault logging system, which allows the user to track faults with both hardware and software.
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Provides an approach with which trouble ticket functions are integrated with the users most recent system inventory information.
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Provides a graphical tabbed interface to track, route, escalate and prioritize requests to the IT department.