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Offer help desk, referral tracking and customer support systems.
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Provides a suite of Web-based software including a help desk, asset management, bug tracking, and sales contact management systems.
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Offers an outsourced, Web-based customer service system that learns from the customer's questions.
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Features include request management, trouble ticket management, Web-form and email handling, and multi-database support.
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Web-based multi-functional help desk software.
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A fully featured browser based helpdesk/email management application designed to streamline the operation of managing emails or support requests.
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Completely Web-based help desk, ticketing service, and request management software.
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Background, and information about help desk software.
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Web-based help desk software with Microsoft Access and MS SQL integration.
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Automates online customer support and knowledge base creation through the Internet.
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Browser-based email management and trouble ticket system.
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Software for web based active/ trouble ticket tracking, service desk contact manager system, application server and customer service software hosting.
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An integrated script to manage customer sales and support. Uses a MySQL database-backend and has flexible implementation.
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Use open source technology and provide online business applications, which include: Customer Support, Help Desk, Project Management, Sales Automation, CRM Marketing Automation, Invoice/Billing.
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Features general help desk, project management, asset management, issue tracking, sales management, and IT project and resource management.
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A fully featured online help desk system comprising descrete sections for the clients, staff and administrator.
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Features automatic user alerts, optional case submission by e-mail and web services integration. Free for the single user, standard edition.
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FootPrints Helpdesk provides web-based problem resolution software that includes call center management, knowledge bases, support task automation, and self-help options.
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Supports capturing, tracking, and graphical reporting. Also provides brandable customer portals for automated request entry and self-help.
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Browser based help desk application including call tracking, asset tracking, knowledge base, project management and full support for Notes.
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Web-based support, ticket and knowledgebase solution. Customer service representatives save time, share info, and present a polished image. ASP source code included. [Commercial]
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A web-based application that allows to track support issues via a Microsoft web server.
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Enterprise class open source helpdesk and servicedesk software.
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Features include problem tracking, auto escalation, FAQ builder and embedded customer database.
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Features CGI source code, auto SMS messaging alerts, multi-platform compatibility, database management, automated call queue.
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Help desk specifically for recording and monitoring requests for repairs or other works at properties.
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A customizable help desk for support personnel and customers (both internal and external). Includes SLA management and bespoke notification.
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Provides a flexible workflow, an interactive web interface, auto-email notification, and additional support for medium to large helpdesk environments.
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Affordable web-based help desk application and database.
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Advanced helpdesk software which integrates conventional phone service with a fully enabled web service with wireless support, skills based routed environment, inbound email routing and service level management.
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Help desk and change management (web-enabled) software used by government and corporations around the world.
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Help desk and issue tracking software with knowledge base, email notification and escalation functionality.
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Browser-based help desk software with large spectrum of features, including support ticketing, knowledge base, and trouble-shooter.
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Developers of e-zHelpDesk, which offers customer management, case escalation, bug tracking and knowledgebase functionality.
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Free, web based help desk software written in ASP. Offers email notification and reporting features.
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Provides real-time management reporting and problem resolution.
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Offer an application for tracking and managing both customer support issues and internal work items.
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An Open source Ticket Request System with various features to manage customer telephone calls and e-mails.
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An industry standard internal and external helpdesk written in ASP and customised for the Internet.
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Provides Web-based software for online customer service, help desk and customer relationship management.
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Perl Web-based help desk and knowledge base solutions for small and mid-sized Web sites.
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Features include ASP scripting, ticketing system, automated email alerts, ticket history, auto-population of data, and online knowledge base.
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Web based helpdesk software features call logging, tracking and escalation, time reconciliation, asset management, integrated accounting and reporting. Fully customizable with several optional modules.
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Automate online technical support, customer service, and knowledge building for Web-connected businesses and organizations.
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Rapid deployment enterprise-class trouble ticket and CRM software for organizations with help desks or customer support groups.
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Virtual Help Desk is a 100% web based application that allows a company to manage their internal and external users, development(engineering) and QA team with one integrated application.
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A multi-functional feature strong help desk, which includes queue, workload and workflow management functionality.
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Offers helpdesk software with change management, SNMP network auditing and monitoring.
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Helpdesk software with options for software and hardware inventory management.
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Introduces the developers of the web based Spectrum HelpDesk customer support system.
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Combines NPA with a call logging and problem management system. Includes e-mail integration, SLA management, automated reporting and knowledge base.
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Software for Web based customer support, escalation and bug tracking.
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Web-based enterprise authenticated work order management and helpdesk system, allowing tasks to be requested online with email based notification.
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Business process management software for help desk, change management, bug tracking, issue tracking, incident management, and process tracking.
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Features include PHP/MySQL architecture, trouble ticket management, FAQ base, and multiple support operators.
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Offers a multilingual solution with MS Windows XP look and feel and Outlook navigation.
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Open source web based help desk system written in Perl for Unix and Windows servers.
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Web based, .Net helpdesk/service request software. Tracks service requests, product support issues and IT Help Desk incidents.
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Open source web-based trouble ticketing system written in Perl utilizing MySQL. Designed with the helpdesk, system admins, and network engineers in mind.
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Organize and track support e-mail calls with help desk software.
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Customizable help desk based upon the Microsoft .Net Framework.
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A free ASP based support and trouble ticket system, including instant download.
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Provides online customer support solutions with email support, asset management, and trouble ticket.
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A browser based help desk and asset management set, with optional customization offered.
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A simple and lightweight support ticket program designed to be easy to install and setup. It is also completely free.
